Refund Policy for Online Purchase and Services provides  online services, which enables users to purchase books.

The agreement between you and us subject to the following terms and conditions:

Upon placing order shall ship the product to you and be entitled to the payment of the product & associated services.

All prices, unless indicated otherwise are in Indian Rupees.

In a credit card transaction, you must use your own credit card. We will not be liable for any credit card fraud.

In case of non-delivery, unsatisfactory or delayed performance of services or damages or delays products will be dealt by the management and all efforts towards peaceful settlement will be entertained.

Refund will be initiated if no peaceful settlement will be entertained.

Orders will be delivered within 10 working days of receipt of payment subject to force majeure. Complaints and dissatisfaction will be sensitively tended to. If you happen to find defect/s in products, we will be happy to exchange it after due verification of the nature/cause/circumstances of the damage/injury and if the evidences support the defective nature of the garment only.

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost towards re-delivery shall be claimed from the User placing the order.

Delivery of orders would be done address specific not person specific.

Shipment/delivery time of order processing starts from the day of receipt of the payment confirmed against the order placed with Monte Carlo Online Shop.

We are not liable for any delay / non-delivery of purchased goods due the flood, fire, wars, acts of God or any Force Majeure that is beyond our control.

Presently, the service(s) of Shopping are being offered free of cost. However, we reserve the right to charge a fee for any or such facilities.

We reserve the right to confirm and authenticate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly) and are suspected to be used in mal-intentions, we have the right in its sole discretion to reject the order and debar the User from further interactions.

Partial delivery of products needs to be reported within 5 days of receipt of the product.

The colour/look of the product appearing as on the website may differ from the actual product because of shading and light variations.

For Queries/Comments

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